dpt Communications Inc.

Telephone systems are are used in every industry, and specialized systems  can be implemented at any office.

Let’s look at some industry examples:

Legal

The legal industry of law firms, notaries, attorneys, solicitors etc have specific requirements when it comes to business communication. Attorney client conversations may need to be recorded – or clients may need to be billed for calls. Law firms may prefer to have secure entrances monitored via IP cameras. Telephone systems can address all these unique communication needs of the legal industry – yet provides all these and more solutions in a cost effective manner.

Is it agreed that saving time is saving money?

With Panasonic Solutions for legal professionals – business secretaries can easily manage routing of all calls to specific lawyers, team leaders and accounting staff, with application connectivity for all calls to be monitored and recorded in real-time, with full call-by-call billing.

Health Services

A telecommunication system in nursing facilities and resident housing must be consistent above all to the requirements of people in need. Panasonic offers custom-made solutions that can be integrated with computers to support administrative tools and emergency call systems. The investment ensures security by flexible, future-safe technology. Since medical staff are constantly on the move, Panasonic’s DECT wireless handsets can play an important role within a hospital or nursing home environment ensuring that key members of staff can always be contacted no matter where they are in the building.

Hospitality

The hospitality market requires the communications system to be flexible, economical, and easy to use, with maximum reliability and adaptability for the individual needs. The possibility of PC integration to allow guest room billing and system management has also become a requirement of this sector.

Panasonic solutions have hospitality specific features built-in, with a range of desk and wireless devices ideal for Hotel suites and rooms, business centers and event offices. Standard based product applications like unified messaging, call accounting & reporting, combined with third-party interfaces for Front-Of-House (FOH) and call billing help provide a complete solution.

Using a range of devices, hotel staff can access built-in features like check-in/check- out for guests, view the room status and much more. At the touch of a button guests are checked in and telephones setup, allowing calls to be made by the guest from any extension in a room.

Logistics

Logistics requires smooth and reliable transport of information. This is why logistics companies have particular requirements when it comes to telecommunications systems.

With possibility for integration into modern EDP systems and mobile accessibility, Panasonic Hybrid IP-PBX systems can become the driving force for your business today, tomorrow and in the future.

Panasonic provides solutions for:

• Small, medium and large logistic and distribution warehouse facilities

• Mobile and remote workers

• Multi-site organizations

With the Panasonic Logistics Solution – employees can remain in touch from anywhere on site, thanks to multi-cell cordless DECT systems, along with sophisticated voice mail systems to make sure messages get through, even at busy times.

Car Dealerships

Panasonic provides solutions for:

  • Large “warehouse” sales dealerships
  • Service departments and customer care lines
  • Mobile employees

With Panasonic Solutions – business receptionists can easily manage routing of all calls to specific departments and sales staff, with application connectivity for all calls to be monitored and recorded in real-time.

Education

Panasonic provides solutions for:

  • Single or multi-building campuses
  • Staff working at home or on the road
  • Out of hours call handling and availability
  • Flexible, cost effective solutions to improve your business needs

 Real Estate Agents

Panasonic provides solutions for:

  • Single or multi-site offices
  • Staff working at home or on the road
  • Out of hours call handling and availability
  • Flexible, cost effective solutions to improve your lead-sales ratio

With the Panasonic Real Estate Solution – it’s easy to setup and manage a small call centre solution, providing advanced call handling solutions for the supervisor and team member alike. Real Estate is often a mobile business and staff can be part of the team wherever they might be, with customers, working at home, or travelling to a different office.

With the Panasonic Solution for Education – it’s easy to setup and manage advanced call handling solutions for all calls arriving from customers. Staff can be part of the team wherever they might be, in the office, with parents, or travelling to different locations.

Health Care

Panasonic provides solutions for the Healthcare industry that can optimize communications across large sites and geographically diverse locations, to help improve efficiency and service levels.

Panasonic’s NCP can seamlessly integrate with Communication Assistant Productivity software for improved efficiency. CRM application integration allows medical staff from all locations faster access to patient contact data. Employees can also view appointment diaries for all locations.

Since medical staff are constantly on the move, Panasonic’s DECT wireless handsets can play an important role within a hospital environment ensuring that key members of staff can always be contacted no matter where they are in the hospital.

Manufacturing

Business-smart wireless handsets allow office mobility, so that employees can receive calls while away from a desk. Built-in features can even allow a wireless handset to have the same extension as a desk phone, so colleagues and customers can always stay in touch.

Multi-Cell DECT Solutions provide automatic call hand-over between cells in a large or multifloor building, enhancing coverage and providing true communication mobility.

The range of handsets include a ruggedized DECT model that is suitable for tough environments, such as manufacturing and meets strict dust and splash resistant standards to protect the handset.

Sales

Panasonic provides solutions for Sales based organizations including Mobile/GSM Integration, call centre tools, rich presence functionality and Conference Calling for efficient and cost effective communication with remote workers.

Panasonic’s NCP, together with Communication Assistant desktop productivity application, enables a whole host of features to help assist remote workers, such as Mobile phone Integration, CRM and email integration, Point and Click Call Control, Visual Voice Messaging, Instant Messaging, Conference Calls and much more.

Integration with MS Outlook enables the sales team to access emails and receive visual voice messages, which can be accessed through the PC speakers or headset. The sales team also have the quick option of sending text based messages to colleagues through Instant Messaging (chat).