dpt Communications Inc.

Communication Assistant

Unified Communications Tools To enhance Personal, Team and Business Productivity.

The Panasonic Communication Assistant provides unified communications via PC applications that are highly intuitive productivity tools. Converging telephony with screen based presence, availability, unified messaging, instant messaging, and a variety of collaboration tools, to simplify and enhance real-time business communications.

The Panasonic Communication Assistant productivity software suite is a highly intuitive PC based application suite that blends powerful point and click telephony together with screen based presence, availability, integration with Microsoft Outlook®, integration with popular TAPI enabled CRM desktop tools, and a variety of collaboration tools to simplify and enhance real-time communications for business telephony users.

Designed for easy installation and maintenance, Communication Assistant can be deployed without the need for additional 3rd party server. It is an ideal solution for small to medium size businesses with limited IT knowledge and staff.

Feature highlights

  • Point and Click Call Control
  • Rich Presence Functionality
  • Team Collaboration Tools
  • Instant Messaging (Chat)
  • Visual Voice Messaging
  • Unified Messaging (KX-TVM50/200)
  • Integration with Microsoft® Outlook®
  • Door phone and IP Camera control
  • Call History, calls made, calls missed log
  • Integration with popular TAPI enabled CRM desktop tools
  • Completely server-less solution available for KX-NCP500/1000
  • KX-NCS2205 / KX-NCS2210

Communication Assistant Basic

Point and click unified communications for desk based or remote workers. CA Basic helps you visually control all of your communications from your PC.

Communication Assistant Pro

In addition to CA Basic the CA Pro provides users with real-time presence information. It allows visual control of all your communications from a PC and you stay informed of users availability in different locations.

Communication Assistant Supervisor

Communication Assistant Supervisor helps to visually manage all group members within your organization. It is the perfect tool for Team supervisors to monitor employees’ call activities.

Feature highlights

  • Agent real time reporting with current waiting calls and longest waiting time
  • Agent management (Rich presence, remote log-in/out, remote take-over, conference)
  • Group reporting
  • Statistical analysis
  • Reporting of group call history

KX-NCS2301

VM Assistant

VM assistant enables unified messaging and allows users to check their voicemail messages visually from a PC. it also allows you to forward messages to others as .wave files.

CA Operator Console

A company receptionist can use the PC based Operator Console to quickly and easily handle large volumes of calls – professionally, easily handling company communications between customers and colleagues. Call parking and extension management features are available.

For more information please check out this video

http://panasonic.ca/english/telecom/business_phones/flash/index.html

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Check out a demo of this software: http://panasonic.ca/english/telecom/business_phones/software/KXNCS2205_2210.asp