The principals and management of dpt Communications Inc. have individually been
providing telecommunications support and service to the business community for
well over 10 years with backgrounds in Office equipment, phone service
provisioning, inside Voice and Data cabling and system programming and
implementation.
Our service offering to your company as a Telecom Interconnect company
includes:
· Providing knowledgeable information on the products, services and
pricing offered by the local 'Phone Company' (Telco).
· Communication with the local provider on your behalf to order, implement,
co-ordinate any services that your organization requires relating to Voice
connectivity.
· Training of your staff in order to maximize efficiencies in using their
Phone and Voicemail systems.
· Troubleshooting of any service problems that may arise to initially
determine if the problem originates on the Telco side, outside the building,
or with cabling or equipment inside the building. Should the problem be
determined to be network related, we will contact the Telco(Aliant) on your
behalf and have the issue resolved. Should the problem be determined to
originate inside the building, our technicians will correct the problem
whether it is cabling or equipment related.
· Installation and integration of any Voice or Data cabling inside the
building that may be required.
· Supply installation and support of any peripheral devices such as headsets,
cordless phone extensions, paging equipment and Custom Music/
Messaging-on-Hold.
· Service charges of $90.00/hr will apply to customer-initiated requests
(i.e. moving extensions), cabling infrastructure changes, and non-warranty
related work.
· Programming changes after the first 30 days of installation and telephone
consultations may be billed on a discretionary basis at reduced rates.
